Return and Refund Policy

At Bee Hair Company, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free return and exchange policy.

Returns:

• You may return any unused or unopened products within 14 days of delivery.
• To initiate a return, please contact us at hello@beehaircompany.com with your order details.
• We will guide you through the return process and assist with any questions you may have.

Exchanges:

• If you wish to exchange a product for a different product, please reach out to us within 14 days of receiving your order.
• Products must be unused and in original packaging.

Refunds:

• Once your return is received and inspected, we will process your refund to the original payment method.
• Refunds may take 7-10 business days to reflect in your account depending on your bank.

Conditions for Returns and Exchanges:

• Products must be returned in their original condition (unopened, unused, and with all original packaging).
• Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
• If the product is defective or damaged upon arrival, please contact us immediately, and we will provide a prepaid return label.

We are committed to ensuring your satisfaction and providing a smooth experience with Bee Hair Company. If you have any questions or need assistance, don’t hesitate to reach out to us at hello@beehaircompany.com.